06 September 2012

Retail Managers: Do This

View from the Porch | Tam | No, seriously, stop touching it.

(I went to check out the store's web page. Oh, look, another little gun store open from 10-6 on Tuesday through Friday and 8-4 on Saturday. What is it with these little hobby businesses and their "Catering to the Unemployed" hours? If you are in the retail business, you need to be open when the people who can afford to purchase your wares are not at work. Notice how most national retail chains are open 'til 9PM? They didn't pull that number out of a hat, Cletus. And hire you a Shabbat Goy from 1-5 on Sundays.)
Yes. Thank you. Retailers: pick at least a day or two to stay open late. The farther your products are down my hierarchy of needs, the more critical this becomes.

Although I have to give them credit for actually having their hours on their website. Yes, yes, this sounds so damn simple and obvious that it's almost the equivalent of giving someone +10 points for spelling their name correctly on their exam paper, but sadly I still run across companies who don't bother to list their hours.

And don't get me started on the restaurants whose entire web presence is confined to Yelp.

1 comment:

  1. A simple common sense concept yet it makes perfect sense. A store that is not open when people get out of work is losing business from customers who have money because they are working. Definitely a wake-up call for retail managers.